Design and Development Knowledge Management

Knowledge Management

Fusion Solution provides development and design services using KM templates called Seed (On Office 365) according to Microsoft Gold Partner and CMMI standards. The company has developed this from 16 years of experience in system development, helping the company have a platform for gathering knowledge and developing the knowledge of the organization.

It provides companies with tools to train employees to understand their work and allows HR departments to monitor employee learning in detail.

Knowledge management (KM) is the process of collecting, creating, organizing, exchanging, and applying knowledge within an organization. It involves developing systems from data to information to ultimately generate knowledge and wisdom, and can effectively reduce employee training time.

Knowledge management consists of a set of practices used by organizations to identify, create, represent, and disseminate knowledge for use and learning within the organization, leading to more effective information management, which is essential for good business operations. Most large organizations have resources dedicated to knowledge management, often as part of their information technology or human resource management departments.

Knowledge management models are typically organized around organizational objectives and intended to achieve specific outcomes, such as sharing knowledge, improving performance, gaining competitive advantage, or increasing innovation levels.

บริการ Knowledge Management

Consultant for Development KM
Design and Implement
Get Requirement and Design Document
Implement Server
Maintenance System
Install the ready-to-use KM Site that our company has designed.
Template

Module Seed

Module Portal: The homepage area for accessing the system and the starting point for beginning use or searching.
Module for Knowledge Development is designed for knowledge creation by setting topics that challenge thinking and encourage knowledge sharing.
KM Storage Module: For storing knowledge within an organization. Multiple access views to data can be configured as needed.
Module Search: Information Search System
The Community module is for creating groups of people with similar interests to ask questions or share knowledge.
The Modify KM module is used for updating and improving knowledge to keep it current.
Module Assess Satisfaction: Assessing knowledge for improvement.

https://www.youtube.com/watch?v=t73XhJ7R4oM&t=4s

Best Practices

Preparing for development is crucial because many Knowledge Management projects fail to achieve their goals due to a lack of understanding of the system's operations, problems, and objectives.

The main problem in the organization's development is...
- There is no primary responsible person.
- No measurable goals
- There is no Knowledge within the Agency.
- There is knowledge but it has never been stored.
- There is no responsible Agency in the Company Structure.

For Knowledge Management projects, the implementation phase is a crucial part of the project's success and contributes in the following ways:
- Create a Knowledge Repository
- Information search system such as
  - Author's name
  - Information content
  - Picture
- Knowledge Sharing System
- Knowledge Modernization System
- Manage the Knowledge Update Process
- Knowledge Cycle Management System or Management from Creation, change, Development to Cancellation

A Learning Management system is separate from Knowledge Management (KM) because Learning is a distinct system with functions clearly different from KM.

https://www.youtube.com/watch?v=tqRNaoTYZGU

Fusion Solution offers Knowledge Management development services using SharePoint

During development and deployment, we primarily use SharePoint as our development tool. The benefits of using SharePoint include rapid system development, high security, and very few or even no errors.
SharePoint is the primary tool that Fusion Solution has chosen for implementation due to its many features and the presence of numerous pre-developed and ready-to-use basic functions.
Fusion Solution is a SharePoint specialist with over 15 years of experience in developing systems using SharePoint.
SharePoint is a widely recognized tool used by organizations both domestically and internationally with millions of users worldwide.

Methods for building knowledge within an organization.

Created by identifying what problems or things the organization needs to know.
The development goals should focus on specific types of people, such as technicians or new employees, and highlight the essential knowledge they need.
Create a platform for challenging ideas; a competition to present the best ideas.
Emphasis should be placed on those who share knowledge, such as by identifying the owners of the knowledge.

SharePoint is popular for building Knowledge Management.

SharePoint is a software that many leading companies and banks in the country use in their organizations for various reasons, such as:
- Security systems such as data encryption systems
- User system connected to AD
- Various module functions within Sharepoint such as Work Flow, Form, Document Control
- The system is reliable and easy to learn.
- It can support all types of data and can pull data from other sources such as YouTube or Facebook to present.
There are functions for managing content, such as:
- Work Flow System
- Log system
- Wiki Page
- Social Network
- Dashboard for analyzing data and evaluating the effectiveness of Knowledge Management (KM).
The interface can be customized as desired while maintaining the full capabilities of SharePoint and the core system structure, eliminating the need to upgrade the software.
The ability to easily connect to other systems is essential, as it allows for the storage of data from various systems.
In the case of SharePoint Online, it is an option for companies that do not want to invest a lot in the system but want to have a KM system for use in the organization at a lower budget than other options.