Create, customize, and launch AI agents easily
Copilot Studio is a platform for building and managing
agents. Connect them to your business data, create your
own with natural language, and publish them across the
channels your teams and customers use.
Design agents that respond to natural language prompts with a conversational flow—answering questions, guiding workflows, or completing tasks using your business data.
Build agents that manage tasks or business processes autonomously—planning, learning, and escalating work items when needed.
Get ready-to-use agents from the Agent Store or start with a template and customize it based on your business needs.
Finance
Balance sheet reconciliation agent
Ensure accurate balance sheets
using an agent that detects
variances and automates
corrections.
Human resources
Recruitment assistant agent
Quickly find and rank top
candidates with an agent that
handles screening and highlights
best matches.
Customer service
Personalized cross- sell or upsell agent
Use an agent to help spot
customer preferences and
deliver personalized upsell
recommendations.
Microsoft 365 Copilot
$30.00
user/month, paid yearly
Includes access to Copilot Chat and Standard
harness in Copilot Studio—great for building
agents that customize Copilot experiences.
Microsoft 365 Copilot may not be available for all
markets and languages. To purchase, customers must
have a qualifying Microsoft 365 plan for enterprise or
business.
- Create internal agents that work within Microsoft 365
- Build and access agents for internal workflows
Microsoft 365 Copilot
Pre-purchase plan
Includes prepaid Copilot Credit Commit Units—
ideal for organizations who want to choose their
credit amount up front and manage variable
month-to-month usage.
An Azure subscription is required to use agents.
- Save up to 20% with up-front purchase of Copilot Credit Commit Units. about purchase tiers and discounts for the Copilot Studio pre-purchase plan
- Avoid interruption with automatic pay-as- you-go coverage when prepaid credits run out
- Build autonomous agents and create agents for external channels like websites, apps, or social platforms
Sign up for a free Azure account and
receive a $200.00 credit to create agents or use in other Azure services.
Microsoft 365 Copilot
Pay-as-you- go
Includes flexible, usage-based billing—great for organizations who are just getting started with Copilot Studio or have variable monthly needs.
An Azure subscription is required to use agents.
- Pay only for what you use
- Keep business-critical agents running
- Start building and using agents without any upfront commitment
- Build autonomous agents and create agents for external channels like websites, apps, or social platforms
Sign up for a free Azure account and
receive a $200.00 credit to create agents or use in other Azure services.
CUSTOMER STORIES
See why 90% of the Fortune 500 use Copilot Studio
NFL
The NFL modernizes game-day operations with Microsoft Copilot Studio and Power Platform
AI-powered Game Ops Dashboard saves 8-12 hours a
week in data entry and report generation time.
NEXT STEPS
Get started
Sign in to Microsoft Copilot Studio
Frequently asked questions
01/ What is Microsoft Copilot Studio?
Microsoft Copilot Studio is a low-code AI platform from Microsoft that allows organizations to create, customize, and manage intelligent AI agents and copilots. It enables businesses to connect agents with company data, automate workflows, answer questions, and interact with users through natural language—without requiring extensive programming.
02/ What is an agent?
An agent is an AI-powered system designed to understand user requests, reason about tasks, and take actions to achieve a specific goal. Agents can use instructions, business data, connected tools, and workflows to respond to questions, automate tasks, and make decisions with minimal human intervention.
03/ What are the benefits of publishing your agents to Microsoft 365 Copilot?
Publishing your agents to Microsoft 365 Copilot makes them available directly within the tools people already use for work. Users can interact with AI agents through natural language to find information, complete tasks, and automate workflows without switching between different applications.
Key benefits include:
- Easy access: Make agents available where users already work.
- Improved productivity: Automate routine tasks and reduce manual effort.
- Natural interaction: Users can communicate with agents using everyday language.
- Business integration: Connect agents to organizational data, tools, and workflows.
- Consistent assistance: Provide employees with reliable AI support across Microsoft 365.
04/ Is Microsoft Power Virtual Agents part of Copilot Studio?
Yes. Microsoft Power Virtual Agents (PVA) is now part of Microsoft Copilot Studio. Microsoft integrated Power Virtual Agents into Copilot Studio to provide a unified platform for building and managing AI agents.
05/ How does Copilot Studio approach responsible AI?
Microsoft Copilot Studio takes a responsible AI approach by providing features and controls designed to help organizations build and deploy AI agents safely and reliably. It supports responsible development through content moderation, security and access controls, data protection, monitoring, and human oversight.
06 Which languages does Copilot Studio support?
Microsoft Copilot Studio supports multiple languages, allowing organizations to create AI agents that can understand and communicate with users in different languages. This makes it possible to build multilingual agents for customer service, employee support, and global business operations.
07/ What's the difference between Copilot Studio in Microsoft 365 Copilot, and Copilot Studio licensed separately?
The main difference is how the Copilot Studio capabilities are licensed and where they are used. Copilot Studio capabilities available with Microsoft 365 Copilot are designed to extend the Microsoft 365 Copilot experience, allowing users to create and use agents within their Microsoft 365 environment.
08/ How can I purchase Microsoft Copilot Studio?
Microsoft Copilot Studio can be purchased through several options depending on your organization’s needs. Organizations can purchase a Copilot Studio license with Copilot Credit capacity, choose a pay-as-you-go model through Azure, or use a pre-purchase plan for credits. Microsoft also offers purchasing through Microsoft Sales or authorized partners for organizations that need licensing guidance or implementation support.
09/ Are there any product differences between the Copilot Credit packs and the pay-as-you-go meter?
No. There is no difference in the underlying Copilot Studio product or capabilities. Copilot Credit packs and pay-as-you-go (PAYG) primarily differ in how usage is purchased and billed.
- Copilot Credit packs: Organizations purchase a prepaid amount of Copilot Credits for agent usage.
- Pay-as-you-go: Organizations are billed based on their actual Copilot Credit consumption through an Azure subscription.
- Same capabilities: Both options provide access to the same Copilot Studio capabilities; the choice mainly depends on your organization’s preferred purchasing and billing model.
10/ How do I set up a pay-as-you-go meter for Copilot Studio?
To set up pay-as-you-go billing for Copilot Studio, you connect a Power Platform environment to an Azure subscription through a billing policy. This allows your organization to pay based on actual Copilot Credit usage rather than purchasing credits upfront.
Basic setup steps:
- Get an Azure subscription with the required permissions.
- Create a billing policy in the Power Platform admin center.
- Select and connect your Azure subscription and resource group.
- Choose Copilot Studio as the applicable Power Platform product.
- Link the billing policy to your environment.
- Monitor usage and costs through the Power Platform admin center and Azure.
